Bangladesh: Empathy Training

Bangladesh: Empathy Training

Challenge Bureaucratic delays in delivering public services are prevalent. The typical top-down management system within the government usually hinders an optimal service delivery process. Decisions tend to be made at the top level, and officers at mid- and field...
Service Innovation Fund

Service Innovation Fund

Challenge In Bangladesh, citizens must travel long distances, often make multiple trips, incur high costs and endure considerable delays and frustration when accessing various services, especially government services. They also lack information on how to navigate...
Regional Peer Learning on Rice Fortification

Regional Peer Learning on Rice Fortification

Challenge Although Sri Lanka’s universal health care and free education policies over the last few decades helped the country to achieve most of the related targets of the Millennium Development Goals (MDGs) by 2015, undernutrition and micronutrient deficiencies...