The South-South Matchmaker: SSN4PSI 2019-2020 Best Practices

February 16, 2021

The second volume of South-South Network for Public Service Innovation (SSN4PSI) Matchmaker report presents 24 cases that have been made available and adapted by the various members of the organization between 2019 and 2020. In addition to the case studies of the development solutions from Governments and non-state actors, the Matchmaker shows a summary of solutions that have been made available and that other network partners would like to adapt. It is important for development supporting institutions to support such institutions looking at adaptation through enabling seed funding.

Due to the COVID-19 pandemic, all SSN4PSI Matchmaking events in 2020 happened online. These events have been important in underlining the essential role of Public Service Innovation in the response and recovery from the pandemic. The path to recovery will need even more solidarity and resource sharing for mutual benefit. The Network’s focus on the six areas of, i) Future of Public Service, ii) Future of Civil Service, iii) Future of Finance, iv) Future of Work, v) Future of Data Innovation, and vi) Future of Commerce, shows that the SSN4PSI is positioned to be an essential resource to its members in the post-pandemic world.


The South-South Network for Public Service Innovation (SS4NPSI) is a collaborative platform where governments, private sector organisations, experts and academics exchange knowledge, experiences and expertise on public service innovation. The Network utilizes South-South and triangular cooperation approaches to empower southern countries to learn from and support one another in identifying vital innovations and scaling up novel solutions to public service challenges by customizing the necessary tools and strategies to their unique country contexts